The Standard Pay Redemption Guide provides a step-by-step walkthrough on how to redeem your earned pay credits. It outlines the requirements, redemption process, and important guidelines to help ensure your payout is processed smoothly and accurately.
In order to claim your pay, you must meet the required eligibility criteria and follow the correct redemption process. This guide will walk you through each step, ensuring your request is submitted accurately and processed without delays.
Before You Begin
The Portal is used to manage your Pay Attendance and Pay Requests.
As a Standard member, you will not have access to the Portal until you are promoted to the Security Division. Once you have reached Security, you will gain Portal access and become eligible to submit your Pay Requests and redeem your earned Credit Points through the Pay Shop.
Upon reaching the Security Division, sign in to the Portal using your account credentials to access your Pay Attendance, Pay Requests, and Pay Shop.
Step 1: Make sure you have enough credit points before redeeming your pay. You must have a minimum balance of 10 credits to be eligible. Once you have 10 or more credits, you may redeem your pay according to the available options in the Point Shop.
Look for the “Point Shop” tab on the left-hand side of the portal and then click on it
Step 2: Select +Add based on your available balance under Credit Points. You can redeem your credits through the Point Shop, with options of 10c, 20c, 50c, or 100c. The maximum amount you may redeem per day is 100c.
You may also use your Pay Points/Credit Points to purchase:
- Elite Membership (1 month or 3 months)
- Special Visitor (SV)
- Very Important Person (VIP)
- Bot in Base
- Donations to FSA
Step 3: Once you select the amount you want to redeem, it will appear in your Shopping Cart. If you accidentally add the wrong item, click the Trash icon to remove it. You can also click the Plus (+) icon to increase the quantity, provided you have enough available Credit Points, or click the Minus (−) icon to decrease the quantity if your order exceeds your available balance.
Once you have reviewed your order, click Checkout to proceed with your pay redemption.
Step 4: Step 4: Once you click Checkout, look for an available Founder or Rank Seller to process your credit redemption. If no one is available in-game, you may tag a Rank Seller in the #request channel on Discord. A Rank Seller will respond by reacting to or commenting on your request once they are available.
If you do not have access to Discord (such as Standard members or those below Staff Operations), you may ask someone who has Discord access to submit a request on your behalf, provided that you have already completed your redemption through the Portal.
